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Our policies and conditions
By
making a purchase through the Wine Barrel's Secured Shopping Cart, you are
agreeing to the following policies and conditions. Please read the following policies and conditions in its
entirety as your order will be processed accordingly.
1.
Rush Delivery
If your order request is urgent and requires immediate attention there will
be a Twenty dollar ($20.00) RUSH FEE added to the order, this will insure
that your order gets immediate attention and will be given priority over all
other non rush delivery orders. Click Below to add a $20 Rush Shipment Fee to
your order if you would like your order to be handled immediately.
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Add
a $20.00 RUSH SHIPMENT FEE to your order.
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2.
Shipping Handling and Packaging Information
Please Read
The method of shipping chosen (i.e. overnight two day or ground)
merely indicates the amount of time it will take for your package to be
delivered once it gets into the carriers hands. Choosing a method of shipping
alone does not guarantee the speed in which your order will be processed. Order requests are
handled in the sequence in which they are received, if you would like your
request to take precedence you must follow the rush delivery instructions. Because
our shopping carts can not accurately calculate detailed shipping, handling and packaging cost, your cost may be different than stated.
Orders provided with incorrect addresses will be assessed additional charges
for the correction.
3.
Return Policy
All discrepancies or claims for damaged merchandise or errors must be
reported no later then two days after delivery. Claims made after two days
are ineligible. There is a 15% restocking fee on all returned items.
Absolutely no refunds or exchanges on alcoholic beverages by Michigan state
law. shipping, handling
and packaging cost are non-refundable
Vintage Wine Purchases of 1998 and Older:
Buyer accepts all purchases of Wine Barrel wines
older than 1998 in an "AS IS" condition. Buyers of vintage wine
should know that the industry standard for vintage wines gone bad is 4% to
7%. Wines using a cork may be ruined because of a natural fungus in the cork
that produces the chemical compound trichloroanisole, or TCA. The Wine Barrel
shipping staff checks for TCA prior to shipping and as well, buyers of wines
older than 10 years of age should check for TCA prior to opening their
vintage wine. TCA has an odor of moldy musty paper. If the vintage wine bottle
does have TCA then the NOSE of the wine can be degraded. If TCA is heavy in
the cork then the wine will be undrinkable, so make sure you check for TCA.
We do not accept returns of any corked wine for any reason. Michigan State
Law prohibits the return of any alcohol or alcoholic beverage(wine, liquor,
beer). Should there be a claim on any of your purchased wine from Wine Barrel
please write the claim in as much detail as possible and fax to 734-522-3764
or email Wine Barrel at Mark@winebarrel.com
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Age Confirmation
To
prevent the sale of alcohol or tobacco to minors all first time buyers are
required to read, signed and fax this form back to us. click here -----> (age confirmation) and print. This
process is preformed one time, once we have your information on file you will
not have to do it again. We will not process
order request containing alcohol or tobacco without this form. To
purchase alcoholic or tobacco products you MUST provide proof of age. There
are NO exceptions. We Will only Ship to the person and address
confirming their age provided in the age conformation form.
5.
Wine shipping policy
Delivering wine in the same condition in which it has been stored in our
environmentally controlled cellar is crucial. To avoid possible heat or
freeze damage during shipping all items purchased out of our environmentally
controlled cellar should be sent 2day or faster. Common wines like
those found in your neighborhood retail store may be shipped by ground
delivery. Because ground shipping methods are unpredictable
Wine
Barrel will not be responsible for damages, which may occur when selecting ground
shipments. Our most common concern with ground-shipments is the possibility
for delays, which may result heat or freeze damage.
6.
Wine Cellar Information
Decanting
For the ultimate experience in enjoying wine from the Wine Barrel, please
download and read our Decanting and Serving Instructions!
7.
Method of Payment
Orders paid by check or money order may be eligible
for a special discount call 734-522-9463 ask for Rich or Mark. Orders
paid by check or money order will not be shipped until the check or money
order clears, approximately 7 to 10 days. Non-sufficient fund check will
be assessed a $35.00 fee.
8.
Sales Tax
Because these orders originate from Michigan, all orders consisting of
alcohol are charged the local sales tax of (6.0%) levied by the state
of Michigan.
9.
Substitutions
To
prevent unnecessary delays in the event of an item being out of stock, we
will make a substitution. If you prefer to have no substitution made, please
indicate so by placing “NO SUBSTITUTIONS” in the “SPECIAL INSTRUCTIONS” area
of the order form, which will be presented as you continue.
Age Confirmation
- You must be at least 21 years of age to purchase
Alcohol. By placing your order you have represented to Wine Barrel Plus
that you are at least 21. All Alcohol delivered must be received by an
adult of legal drinking age showing proper I.D.; this also includes
items shipped out of the United States.
Credit
& Debit Payments
- By agreeing to these
terms & conditions, you hereby authorize us to bill your
credit/debit card in accordance with your chosen Purchase and billing
amount.
Disclaimer
12.
We Reserve The Right To Limit Quantities, NO SALES TO WHOLESALERS OR
DISTRIBUTORS and prices are subject to change without notice. We also reserve
the right to change these policies, with or without notice. All new
policies will be posted as soon as possible.
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I
agree to the conditions listed above.
Let's Check Out.
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